Privacy Policy

Privacy Policy

Introduction

At FES ARTS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or contacting us regarding our products and services.

Information We Collect

We may collect the following types of information:

Personal Information

Information voluntarily provided by you, including:

  • Name
  • Email address
  • Phone number
  • Company or project details
  • Shipping or billing information
  • Any information submitted through contact or quotation forms

Non-Personal Information

Automatically collected technical information, including:

  • Browser type
  • Device information
  • IP address
  • Website usage statistics
  • Cookies and analytics data

How We Use Your Information

FES ARTS may use collected information for the following purposes:

  • Responding to inquiries and quotation requests
  • Processing orders and service requests
  • Improving website functionality and user experience
  • Communicating regarding projects, products, or updates
  • Sending promotional communications only where consent has been provided
  • Monitoring website performance and analytics

Data Protection

We implement reasonable technical and organizational security measures to help protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Sharing Your Information

FES ARTS does not sell, rent, or trade personal information to third parties.

Information may be shared only with trusted service providers or business partners when necessary for operational purposes, including:

  • Shipping and logistics providers
  • Payment processing services
  • Website hosting or analytics providers

Such parties are expected to handle information responsibly and only for the required service purpose.

Cookies & Tracking

Our website may use cookies and analytics technologies to:

  • Improve browsing experience
  • Analyze website traffic and performance
  • Understand visitor behavior
  • Support marketing and advertising optimization

You may disable cookies through your browser settings, although certain website functions may be affected.

Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal data where applicable
  • Withdrawal of consent for marketing communications

Requests may be submitted by contacting us at: info@fesarts.com

Policy Updates

FES ARTS reserves the right to update or modify this Privacy Policy at any time. Any updates will be published on this page with immediate effect.